Terms and Conditions
1. Introduction
These Terms and Conditions apply to your use of the Titanium Optix website and any purchases made through it. By accessing this website or placing an order, you agree to these terms. If you do not agree, you must not use this website.
2. Definitions
“Website” refers to the Titanium Optix online store.
“Customer”, “you”, or “your” refers to any user of the website.
“We”, “us”, or “our” refers to NOVA NORD LTD, trading as Titanium Optix.
“Products” refers to all items offered for sale on the website.
3. Eligibility
You must be at least 18 years old or have permission from a legal guardian to use this website and place orders. By placing an order, you confirm that all information provided is accurate and complete.
4. Account Registration
You may create an account to facilitate purchases. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We may suspend or terminate accounts if misuse is suspected.
5. Use of the Website
- You may only use the website for lawful purposes.
- You must not attempt unauthorized access to systems or data.
- You must not disrupt or interfere with website functionality.
- You must not upload malicious software or harmful content.
6. Product Information
We aim to provide accurate product descriptions, images, and specifications. Variations may occur due to display settings or updates. We reserve the right to correct errors or update information at any time.
7. Pricing and Taxes
Prices are displayed in the applicable currency and may include VAT where required. Shipping costs and any additional taxes are calculated at checkout or may apply upon delivery. Customers are responsible for import duties and taxes where applicable, unless otherwise stated at checkout or required by law.
8. Orders
- All orders are subject to acceptance and availability.
- We may refuse or cancel orders where legally permitted.
- We may limit quantities per customer.
- Orders may be canceled due to pricing or technical errors, subject to applicable law.
An order confirmation email acknowledges receipt of your order and does not necessarily constitute acceptance.
9. Payment
Payment must be completed at checkout. We use third-party payment providers to process payments securely and do not store full payment card details on our website.
10. Shipping and Delivery
We ship to supported regions. Delivery times are estimates and may vary depending on the destination, product, supplier, and shipping service. You are responsible for providing accurate shipping details. Responsibility for products transfers in accordance with applicable law.
11. Returns and Right of Withdrawal
- Eligible customers may have a right to withdraw from a purchase within the period required by applicable consumer protection law.
- Any return conditions must comply with applicable statutory consumer rights.
- Return shipping costs are the customer’s responsibility where legally permitted and disclosed in advance.
- Exceptions for custom-made or personalized products apply only where permitted by applicable law.
12. Refunds
Refunds are processed in accordance with our Refund Policy and applicable law. Where a return is required, we may withhold reimbursement until we receive the goods or evidence that they have been sent back, as permitted by law. Shipping costs are refunded where required by applicable law.
13. Warranty and Defective Products
Products are covered by any statutory consumer rights and product warranties applicable to the purchase. Defective or non-conforming products may be eligible for repair, replacement, or refund as required by applicable law.
14. Intellectual Property
All content on this website is owned by Titanium Optix, NOVA NORD LTD, or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
15. User Content
By submitting content to us, you grant us a non-exclusive license to use that content for purposes related to operating and promoting the website, to the extent permitted by law. You must not submit unlawful or offensive material.
16. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law. Subject to that restriction, we are not liable for indirect losses, loss of data, or loss of profits arising from use of the website, except where applicable law provides otherwise.
17. Indemnification
To the extent permitted by law, you are responsible for losses and claims arising directly from your unlawful use of the website or your breach of these Terms.
18. Disclaimer
We aim to keep the website available and accurate but cannot guarantee uninterrupted or error-free operation. Nothing in these Terms affects any statutory rights or product guarantees that cannot lawfully be excluded.
19. Privacy and Data Protection
Personal data is processed in accordance with applicable data protection laws. Please refer to our Privacy Policy for details about how we collect, use, and protect personal information.
20. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or policies of websites that we do not operate.
21. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, subject to applicable law.
22. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protection laws applicable in the customer’s country of residence. Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of England and Wales, except where applicable law provides otherwise.
23. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
24. Changes to Terms
We may update these Terms from time to time. The version published on this website applies to your use of the website and purchases, subject to any notice or consent requirements imposed by applicable law.
25. Contact
For questions about these Terms or your order, contact us at:
Email: contact@titaniumoptix.com
Business Details
Trading name: Titanium Optix
Legal entity: NOVA NORD LTD
Company registration number: 17515591
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
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