Privacy Policy

Last Updated: March 18, 2026

1. Data Controller

Titanium Optix is the data controller responsible for the processing of your personal data.

2. Personal Data We Collect

We collect only the personal data necessary to process orders and operate our website. This may include:

• Name and surname
• Billing and shipping address
• Email address
• Phone number
• Order and transaction details

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a contract (Art. 6(1)(b) GDPR)
• Compliance with legal obligations (Art. 6(1)(c) GDPR)
• Consent, where applicable (Art. 6(1)(a) GDPR)

4. Purpose of Data Processing

Your data is used for:

• Processing and delivering orders
• Customer support and communication
• Managing payments and preventing fraud
• Meeting legal and accounting obligations

5. Payment Security

Payments are processed by secure third-party providers. Titanium Optix does not store or access full payment card details. All transactions are encrypted and handled in accordance with PCI-DSS standards.

6. Data Retention

We retain personal data only as long as necessary:

• Order and invoice data is retained for legal and tax purposes, typically 5 to 10 years
• Customer communication data is retained as needed for support and dispute resolution
• Marketing data is stored only with your consent and can be withdrawn at any time

7. Data Sharing

We share your data only with trusted third parties necessary for our operations:

• Logistics providers for delivery
• Payment processors for transaction handling
• IT and hosting providers for website functionality

All third parties are required to handle your data securely and in compliance with applicable laws.

8. International Transfers

If personal data is transferred outside the European Economic Area, appropriate safeguards are applied in accordance with GDPR requirements.

9. Your Rights

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at contact@titaniumoptix.com.

10. Cookies

Our website may use cookies and similar technologies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Supervisory Authority

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with your local data protection authority within the European Union.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be published on this page and take effect immediately.

Contact

For any questions regarding this Privacy Policy or data protection matters:
contact@titaniumoptix.com

Business Address

Titanium Optix
Bucuresti Nord 10B
07719 Romania